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FAQ

Frequently asked questions

What is FUSD?

FUSD is a stablecoin of FIN2FLEX ecosystem

Can I withdraw funds from the staking pool ahead of time or extend a staking pool?

No, all staking pools are strictly time-limited. For the staking pool duration, funds are frozen on the account. You will receive a daily return, which by the end of the pool period will cover the initial cost and provide profit. So, if you open a pool for 3,000 FUSD, then in 255 days there will be 5,661 FUSD on your balance. Out of them, 3,000 FUSD is the initial price, and 2,661 FUSD is a profit in the amount of 88.7% for the entire duration of the betting pool operation.

How many staking pools and programs can I have?

You can have an unlimited number of staking pools and programs.

Is it possible to open a staking pool for a fixed amount only?

Yes. For the amount specified in a staking pool you can open one or more staking pools.

Where can I check my staking pools and programs?

They are available in the Dashboard section, “My Page" tab. You can monitor the current staking pools, profit, profitability and the remaining period until the completion of the operation.

What determines the percentage of profitability?

The percentage of profitability depends on the amount of funds in the staking and the duration of the staking pool operation.

Do accruals occur every day, including weekends?

Yes, the profit is accrued every day.

When is the profit under the staking pools to be credited?

The profit on the staking pools is credited daily at 07:00 p.m. (UTC).

How many wallets can I have in my personal account?

All funds are stored in one wallet. From it, you can send your funds to a staking pool and pay for programs. Profit is credited to the same wallet.

What is the minimum withdrawal amount?

The minimum withdrawal amount is 10 FUSD.

Is there any commission fee for depositing/withdrawing funds?

Fixed withdrawal commission fee is 3%. You will see the final amount at the moment of creating the withdrawal request.

What is the maximum amount for deposit and withdrawal?

The maximum amount for deposit and withdrawal is 500,000 FUSD.

What is the minimum deposit amount?

The minimum deposit amount is always fixed: 50 FUSD. If the entered amount is less, then your funds will not reach your wallet.

What currency can I use to deposit funds to my balance?

You can deposit funds to your balance via BTC and USDT (ERC-20), USDT (TRC-20), BUSD (BSC)

How can I deposit funds to my balance?

You can deposit funds in your personal account in the “Wallet" tab.

Please describe the procedure of depositing and withdrawing funds?

Depositing funds to the platform is performed immediately after processing the application in the network. Withdrawing funds takes up to 96 hours.

Can I transfer funds to my friend/family member?

Internal transactions are not provided.

Can I withdraw funds to any wallet?

You can use any wallet to withdraw your funds, but you have to indicate it in your personal account in advance. There is one wallet for one personal account.

How can I cancel a withdrawal request?

To cancel your withdrawal request, you have to contact technical support.

What is considered a personal staking pool?

This is a total deposit of your staking pool in the account.

Will I receive profit from the income of my structure?

Yes, this type of profit is referred to as the structure income. Structural income depends on your status.

Where can I get a referral link?

The referral link and all information about the affiliate program are in your personal account, the “Affiliate Program" tab. Here you can find information about your structure and see the statuses in your structure and your partners' structures.

Will I receive a structure income from all my partners' income?

Income will be accrued from all existing staking pools, as well as from programs whose marketing will be available simultaneously with their launch.

Can I create an account for my minor child?

User registration is only available for people over the age of 18, so registration will be denied.

Where can I learn about Fin2Flex marketing plan?

All relevant information on marketing issues is available in the company presentation that can be found in the “Additionally” section

How much does the company depend on the BTC exchange rate?

Fin2Flex ecosystem is based on two assets: FLEX and FUSD. BTC exchange rate is of importance only for deposit and withdrawal operations.

How can I change the phone number I indicated when signing up?

You can change contact details in the "Settings" tab, the “Security" section.

What should I do if I forgot my password?

You can use the password reset function on the Log In page.

Why can an account be banned?

The account is banned if the user agreement is violated.